I placed my order, what's next?
We hope you're just as excited as we are for your purchase! Once your order has been processed, you should receive an order confirmation by email. When your order has been shipped, you will receive a shipping confirmation by email providing the tracking information for your order. After that, all you have to do is wait for your package to arrive!
Please look over your order as soon as you get it in your hands. If you think that you've received a defected or incorrect item, or you are dissatisfied with your purchase, please contact us right away.
Since we are a small business, we do have a firm return policy! Please review below.
What is your ONLINE return policy?
3 Step Return Process:
Make sure your order is eligible to return (see Rules for Return)
To start a return, you can contact us at email@example.com. We'll send you instructions on how and where to send your package. You are responsible for paying for the return shipment and will not be refunded for the shipping cost. Items sent back to us without first requesting a return will not be accepted.
Reuse the packaging your item came in if possible, otherwise return in the most cost effect way possible (USPS typically is least expensive)
Rules for Return
Items can be returned within 7 days after you receive the package.This is the day that the tracking information says your order was delivered. Items in their original condition, unworn and unwashed will be issued a full refund, minus shipping.
Anything purchased at a discounted price (sale items) are FINAL SALE and not eligible for return. Shipping is non-refundable. Please allow 5-7 business days to process your return once we receive it.
You can always contact us for any return questions at firstname.lastname@example.org or call us (267) 705-2580.
All orders are shipped out either same day or next day depending on the time of purchase. All orders are shipped Monday through Saturday. Orders purchased Saturday or Sunday will be shipped out the following Monday except for Holidays.
Free shipping on all orders over $100!
Local Pickup Option
Local to our storefront (639 Welsh Road, Maple Glen, PA 19002)? Select the pick up option at checkout and come pick up your order in store! You will receive a confirmation email on when your order is ready to be picked up.
Interested in doing a fundraiser for your organization?
All purchases for a fundraiser cannot be returned for a full refund, only store credit will be given.