Refund policy

Return Policy

As a small business with quickly changing inventory, we have a firm return policy. Please review the information below carefully before making your purchase.

Online Orders

You have seven days from the delivery date shown in your tracking information to request a return for a refund.

To be eligible, merchandise must be unworn, unused, and in its original condition with all tags attached. Items that show signs of wear, washing, damage, odors, makeup, deodorant, or pet hair will not be accepted.

To request a return, email us at dontblinkshopnow@gmail.com. Once your return is approved, we will provide instructions for sending it back. Returns sent without prior approval will not be accepted.

Customers are responsible for all return shipping costs. Original shipping charges are nonrefundable. We recommend reusing the original shipping package when possible, but it is not required.

Online Jewelry, Accessories and Handbags

Jewelry, accessories, and handbags are not eligible for a refund to the original payment method. Eligible jewelry, accessories, and handbags may be returned for store credit if the return is requested within seven days of delivery.

Hair accessories, sale items, discounted items, red-dot items, and holiday items are final sale and cannot be returned or exchanged.

Online Exchanges

We do not process direct online exchanges. To ensure the item you want does not sell out, please return your original item and place a new order separately.

Damaged or Incorrect Items

Please inspect your order as soon as it arrives. If an item is defective, damaged, or incorrect, contact us immediately at dontblinkshopnow@gmail.com so we can review the issue and make it right.

Online Refunds

Once your return has been received and inspected, we will notify you whether it has been approved.

Approved refunds will be issued to the original payment method within 10 business days. Your bank or credit card company may require additional processing time.

If more than 15 business days have passed since your refund was approved, please contact us at dontblinkshopnow@gmail.com.

Original shipping charges are nonrefundable. We do not offer price adjustments.

In-Store Purchases

Refunds

Merchandise may be returned for a refund to the original payment method within seven days of purchase.

Items must be unworn, unused, and in their original condition with all tags attached. A receipt is required. Items that show signs of wear, washing, damage, odors, makeup, deodorant, or pet hair will not be accepted.

We do not offer price adjustments.

Exchanges and Store Credit

Eligible merchandise may be exchanged or returned for store credit within 14 days of purchase.

Items must be unworn, unused, and in their original condition with all tags attached. A receipt is required.

In-Store Jewelry, Accessories, and Handbags

Jewelry, accessories, and handbags are not eligible for a refund to the original payment method. Eligible jewelry, accessories, and handbags may be returned for store credit within 14 days of purchase.

Hair accessories, sale items, discounted items, red-dot items, and holiday items are final sale and cannot be returned or exchanged.

Final-Sale Merchandise

The following merchandise is final sale and cannot be returned, exchanged, or issued store credit:

  • Sale or discounted merchandise

  • Red-dot items

  • Holiday items

  • Hair accessories

Please contact us before purchasing if you have questions about whether a particular item is final sale.

Local Pickup Orders

You will receive an email when your order is ready for pickup, typically within 24 hours. Orders should be picked up promptly.

Our standard return policy applies to all local pickup orders:

  • Seven days for a refund

  • Fourteen days for an exchange or store credit

  • Jewelry and accessories are eligible for store credit only

  • Final-sale items remain final sale

All return periods begin on the original purchase date—not the pickup date.

Fundraiser Purchases

Items purchased during a fundraiser are not eligible for a refund to the original payment method. Eligible fundraiser purchases may be returned for store credit only. All standard final-sale exclusions still apply.

Care Reminder

We are not responsible for damage caused by washing, drying, cleaning, or caring for an item after purchase. Please follow the care instructions provided on the garment’s label. If you have questions about caring for an item, contact us before washing or wearing it.